Knowledge Base

Claims-related

Documentary Requirements and Filing of Claim

DOCUMENTARY REQUIREMENTS

 In filing a claim, you will be required to submit the minimum documentary requirements including any additional documents specific to your claim.

 

Minimum Documentary Requirements

 

1. Duly Signed Claim Letter

Includes the claim amount and the relevant facts of the incident associated with the claim

2.Proof of Actual Expense

Verifies the actual costs incurred by outlining the amount spent, the nature of the expense, the date, and other relevant details. This is typically documented through official receipts.

3. Certificate of No Claim from the insurer

Certifies that no other party has made a claim for the same claim interest to avoid double recovery.

 

Additional Documentary Requirements

Cargo Claim-Related

 

1. Bill of Lading

Issued by the shipping line detailing the goods, their quantity, and the parties involved, including the dorsal portion as proof of the carriage contract

2. Packing List

Itemizes the shipment with quantities, descriptions, weights, and packaging   details, serving as evidence of the condition and quantity at dispatch

3. Commercial Invoice

 

Verifies the sale and shipment between buyer and seller providing proof that the transaction occurred and helps determine the value of goods.

4. Disposition Details

Instructions or decisions regarding the handling of the cargo showing the details of what happens to the cargo that has been damaged

5. Certificate of Disposal

Certifies that the damaged cargo has been disposed properly

 

Container Claim-Related

 

1. Proof of Acquisition

Establishes ownership and is crucial for calculating the compensation amount in the event of a total loss of the damaged container

2. Computation of Depreciated Value

Reflects the damaged container's current worth, considering wear and tear. This also ensures fair and accurate compensation, avoiding overestimation of an older container's value.

 

Truckers Claim-Related

 

1. LTO Official Receipt/ Certificate of Registration

This verifies that the vehicle is legally registered and owned by the claimant

 

Vessel Claim-Related

 

1. Stevedore Damage Report

Provides detail account of any damage during the loading and unloading of cargo

 

FILING OF CLAIM

You may submit your claim by sending the original documents or certified true copies of the required documents related to your claim listed above. You can do this through your authorized local representative or via a special courier to the following address:

 

Claims Section
2/F, West Wing, ICTSI Administration Bldg.
South Access Rd., Port of Manila    

 

Soft/scanned copies may also be submitted to MICTClaims@ICTSI.com as advanced copies.

 

Last Posted: Jan 28, 2025

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