Knowledge Base

Container Pullout Process for RELEASE_PULLOUT Requests

If your export container requires RELEASE_PULLOUT tagging, use this guide to proceed with the pullout process

 

PROCEDURE:

 

Request RELEASE_PULLOUT Tagging

 

  1.   Coordinate with the assigned shipping line/carrier to submit a request through the MICT Docs Portal to tag the container with RELEASE_PULLOUT.

 

NOTE: Ensure that confirmation was received from the shipping line that container has been successfully tagged.

 

  1.   Once the container is tagged, coordinate with BOC-CCCD for lifting of the RELEASE_PULLOUT or RELEASE_ATL if applicable.

 

 

Submit Required Documents to Billing

 

  1.   Send the complete requirements to MICT Billing Team via email at MICTBillingGroup@ictsi.com.

 

REQUIREMENTS:

·        Permit to Pullout (PTP) – duly signed by authorized BOC-Wharfinger personnel.

·        Email advice from BOC-CCCD personnel via the CCCD-MICP Shared Mailbox.

·        Email advice from the shipping line.

·        Validated CRO/DO from the shipping line.

·        Boat Note - duly signed by "In Charge of Carrier" and "Discharging Inspector".

·        Spot Check Report

·        Spot Check Cash Sales Invoice/E-OR payment

·        BOC Approved Ticket – indicating the container number and stating, "approved for payment."

·        Customer Name and TIN. - to whom the SGN will be issued.

·        Gatepass Validity - until when you will be settling the storage charges

 

NOTE: All supporting documents must be submitted in scanned PDF format for proper validation and reference.

 

SGN Issuance and notify teams

 

  1.   If all required documents are complete, the Billing Team issues an SGN to settle in ACTS. After payment, email a copy of the Cash Sales Invoice and Gatepass to the        following email addresses:

 

·        MICT Gates Team - MICTOPGates@ictsi.com

·        Customer Care Team - customercare@ictsi.com

·        Billing Team - MICTBillingGroup@ictsi.com

 

 NOTE: Export containers must be pulled out as a single transaction (using an empty chassis). Container appointments and truck manifesting are no longer required however, the gate pass must be valid, and the truck and driver must be registered in our system.

 

OTHER REFERENCE LINKS:

            1.     How to settle SGN in ACTS

            2.     How to print the gatepass in ACTS

Last Posted: Jan 15, 2026