Knowledge Base

      1. Login to your ACTS account at https://acts.ictsi.com/account/login.

      2. Hover your cursor over SERVICES INQUIRY > SPECIAL SERVICE, then click on SPECIAL CONTAINER TRANSACTION.

      3. Click on the pencil icon to input the container number/s then click on ADD CONTAINERS.  

       4. Review the container number/s added to the list and click the CHECK button to proceed.

Additional Information:  

·       You can view the total number of containers inputted on the upper left-hand side of the container list.

·       The count of selected and invalid container/s is on the upper right-hand side of the container list.

·       Check Box

o   Edit the field as desired. Uncheck the field if container is to be paid later.

o   Field will be marked with a check if encoded container is subject to fees.

o   Field will be marked with an X if the encoded container is not valid for payment.

·       STATUS column

o   Marked Valid if the container/s is/are subject to shut out fees.

o   Marked Invalid if the container/s is/are not subject to payment of shut out fees.

·       The REMARKS column will display the following information depending on the STATUS of the container/s:

o   Reason for Invalid status

o   Charges applicable to the container

o   The transaction reference number of previous payment transaction/s if applicable

NOTES:         

·       For Containers with “Container is not valid for special transaction” remark, kindly contact your Shipping Line/carrier for status updating.

·       A maximum of 100 valid containers can be processed at once.

     5. Input the company details then click the CHECK button to confirm.

     6. Click YES to proceed with the transaction.

     7. Check and review the charges then click on ADD TO SUMMARY if all details are correct.

        NOTE: Tick on the WITHHOLDING TAX and ZERO VAT boxes if applicable.

     8. Once clicked, you will be redirected to the transaction summary. Tick the checkbox then click on PAY if you wish to settle the additional storage/reefer.

NOTES:

·       If you would like to defer payment to another time, click SAVE TRANSACTION. Make sure you take note of the Transaction Reference Number that will appear on the screen after saving the transaction.

·       If you would like to re-do the processing, click CLEAR. 

     9. Select mode of payment. You may pay via the following:

·     Online Banking - Select your partner bank in the drop-down list. Once selected, page will automatically be redirected to the bank’s portal. Please ensure that you have requested the linking of ACTS Online to your online bank account with your bank partner.

·       e-ADR - Tick the ADR box. Input your TIN and the ADR number then click on ADD button.

NOTE: Maximum of 5 e-ADRs can be used per transaction.

Click on Confirm Payment to proceed with your transaction.

10. After successful payment, a cash sales invoice (ICTSI CSI) will automatically be generated and available for printing under Transaction Inquiry.