Knowledge Base

     1. Login to your ACTS account at https://acts.ictsi.com/account/login.

     2. Hover your cursor over to SERVICES INQUIRY, click on SPECIAL SERVICES, then BOC EXAMINATION. 

     3. Input the container number then click on SEARCH.

NOTE: Container must be nominated by BOC examiner/section before being able to proceed to payment. 

     4. The charges for the container that is subject to BOC examination will be displayed. Click on VIEW CHARGES then ADD TO SUMMARY.

     5. You will be redirected to the Transaction Summary. Tick the checkbox then click on PAY to settle the BOC examination charge.

NOTES:

·       If you would like to defer payment to another time, click SAVE TRANSACTION. Make sure you take note of the Transaction Reference Number that will appear on the screen after saving the transaction.

·       If you would like to re-do the processing, click CLEAR. 

     6. Select mode of payment. You may pay via the following:  

·      Online Banking - Select your partner bank in the drop-down list. Once selected, page will automatically be redirected to the bank’s portal. Please ensure that you have requested the linking of ACTS Online to your online bank account with your bank partner.  

·       e-ADR - Tick the ADR box. Input your TIN and the ADR number then click on ADD button.

NOTE: Maximum of 5 e-ADRs can be used per transaction

Click on Confirm Payment to proceed with your transaction.

     7. After successful payment, a cash sales invoice (ICTSI CSI) will automatically be generated and available for printing under Transaction Inquiry.

     8. A system-generated message will be sent to the registered email address upon nomination confirming that the BOC examination charge has been paid and that the container is ready for scheduling.

      For a step-by-step guide on scheduling your container, please click HERE.