ACTS
- ACTS e-ADR User Guides
- ACTS e-Wallet User Guides
- ACTS General User Guides
- BOC Nomination, Online Payment, and Scheduling Process
- How to add customer details for ACTS online payment
- How to edit customer details for ACTS online payment
- How to generate an SSR for an incomplete export weighing cycle
- How to generate SSR for an import container to be returned to the yard (non-operational/broken down truck)
- How to generate SSR for import container return to yard (truck is operational)
- How to generate SSR for incomplete import weighing cycle for container/s already mounted to a truck
- How to generate SSR for lift off, lift on (transferring container to a rescue truck)
- How to generate SSR for reweighing of containers in yard
- How to generate SSR for unauthorized entry fine (UEF)
- How to pay additional storage/reefer
- How to pay for a special gatepass number (SGN)
- How to pay service request number (SRN)
- How to pay shut out fees due to late payments, late pre-advise, and booking transfers
- How to pay shut out VGM
- How to print cash sales invoice or official receipt
- How to update your contact information in ACTS for multi-factor authentication (MFA)
How to print your gatepass/special gatepass
1. Login to your ACTS account at https://acts.ictsi.com/account/login.
2. In the home page, hover your cursor over SERVICES INQUIRY and click on PRINT GATEPASS.
3. Input either the Bill of Lading number, Special Gatepass Number or the Container number then click on SEARCH.
NOTE: Please input only one (1) of the two (2) details and not both.
4. Under the Action column, click on DOWNLOAD.
NOTE: Only the payor of arrastre as shown in the cash sales invoice/e-OR will have access to download the gate pass.
Last Posted: Feb 03, 2025